Frequently Asked Questions

Modified on Wed, 07 Jun 2023 at 01:52 PM

  • How do I get a username/password?

    • If you need to enter or edit data, get in touch with the Primary Contact at your facility/organization.

    • For view access only, please fill out this form.

    • If you have forgotten your password, please submit a ticket to the OCS Help Desk.

  • How do I login?

  • Which browser should I use?

    • OCS should always be viewed in Google Chrome and Microsoft Edge.

  • How do I find my primary contact?

    • Your primary contact will reach out to you to provide initial login credentials.

    • Contact OCS Help Desk.

  • My data is incorrect.  How do I get this resolved?

    • Make sure you are updating/viewing information in the Production site

      ( not the Staging site (

    • Check LEGEND on OCS dashboard for data definition.

  • Get in touch with Primary Contact.

  • Submit a ticket to OCS Help Desk.  Select "Technical Issue" under 'TYPE'.

  • If my hospital has an automated bed data feed, what do I have to enter manually into OCS?

    • Patient Discharge Delays : Every weekday, before 0900, use the Manual Input→ Patient Flow Form to enter the number of patients whose discharges are delayed.

    • PPE : Every Wednesday, before 0900, use the PPE Input Tool to enter all the requested data elements.

  • If my hospital does not have an automated bed data feed, what do I have to enter manually?

    • In addition to updating Patient Discharge Delays and PPE (noted above), you will need to use the Capacity Form within the Manual Input Tool to enter bed data.  This includes ED Admitted Census and other fields required by OHA.

  • How do I access historical data from the Oregon Capacity System (OCS)?

    • All of the data (Beds, PPE, Divert, and manual entry data) is available in the OCS historical database. If you need access, please complete this form.

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